CASE STUDY·MANUFACTURING · COST

Brintons — Leave Encashment & Cost Optimisation

Brintons Carpets · India Design/Service Centre · 2012

January was consistently one of the costliest months at the Brintons India Service Centre due to accumulated leave encashment payouts. As PACE Champion, I led an initiative to encourage employees to avail balance leave rather than opt for encashment — reducing payout costs and enabling a single-shift model that generated additional savings across food, electricity, and transportation.

My Role

As PACE Champion for the Service Centre, I led the initiative from identification through to implementation and outcome tracking — coordinating across HR, Finance, Operations, and Planning.

Approach

▸Engaged HR, Payroll, Finance, and Operations teams to understand the financial and operational impact of the existing leave encashment pattern
▸Facilitated cross-functional discussions to define initiative scope, implementation approach, and communication plan
▸Mapped the existing leave encashment process — identifying key trigger points driving January cost spikes
▸Analysed operational impact of shifting from two-shift to single-shift model during the leave utilisation period
▸Worked with Finance to validate projected savings across all cost heads
▸Coordinated employee awareness sessions — communicating the initiative rationale and encouraging participation
▸Developed SOPs for structured leave planning and encashment processes
▸Established tracking mechanisms to monitor leave utilisation, shift patterns, and cost outcomes
▸Conducted regular review meetings to address employee concerns and refine the approach

Deliverables & Outcomes

▸SOPs for structured leave planning and encashment processes
▸Cross-functional tracking mechanism covering leave utilisation, shift patterns, and cost outcomes
▸Employee awareness sessions across the Service Centre
▸Successful transition to single-shift operations during the leave utilisation period
▸Cost savings in the range of £5K–£10K — recognised internally as a successful PACE outcome
▸Savings achieved across food arrangements, electricity, and transportation
▸Reduced sudden financial burden from bulk leave encashment payouts

Key Takeaways

▸Small behavioural shifts — when properly analysed and communicated — can generate measurable financial impact
▸Cross-functional stakeholder engagement is critical to successful policy implementation
▸Tracking and quantifying outcomes builds credibility and supports a continuous improvement culture
▸PACE-style initiatives demonstrate that process improvement extends beyond operations into HR and financial planning

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